Shipping Information: We ship via USPS to offer you the most economical shipping method possible. We also ship UPS as well because sometimes that is the most economical shipping method for larger packages. When your item ships, you will receive an email with the tracking number as well as the carrier information. The number may not show or be updated within the USPS or UPS system even though it has shipped. Rest easy that your order is on its way (and try not to stalk the mail or delivery carrier…too much). Beach sand jewelry is made to order and takes 3-4 business days for your jewelry to ship. Our in-stock items ship within 1 business day of ordering; however, some orders may take up to 48 hours (business) to process. We cannot refund for expedited shipping charges if orders are shipped within this 48 hour processing time prior to shipping.
Please Note: We are NOT responsible for lost, stolen or undelivered packages. If you’d like to insure your shipment via USPS or UPS, please contact us prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer. In the rare event of a USPS or UPS failure, please contact them with any questions or concerns.
International Shipments: Delivery for international orders varies by country but takes an average of 7-14 business days. Please note we cannot control customs delays and are not responsible for lost or stolen packages. Returned packages do incur a $14.99 return fee. Any additional customs fees that are incurred are your responsibility. We ship all over the world.
Once your international package has shipped, you’ll receive an ID number. This is NOT a tracking number, but a parcel number that often shows as being in Cape Elizabeth, ME, even when it’s well on it way to you. This is because Maine can be a little slow in the mail department. If you’d like a tracking ID, we can ship via FedEx or DHL, however shipping costs will increase considerably.
Delivery: We ship to the ship to address listed in the order confirmation. Any packages returned due to a wrong or incorrect address will be reshipped at the cost of the purchaser. Make sure you look twice and confirm that your address is right.
Express Orders: Express orders must be received before 1EST to be shipped that same day. Beach Sand Jewelry is made to order so it's not eligible for same day overnight shipping. We can provide overnight shipping for Beach Sand Jewelry after it's already made. A small rush fee applies.
If you ever need to contact USPS or UPS re: your package delivery, here are the phone numbers that we currently have on file for them below: